Jack K. H. Pun

Jack Pun is Associate Professor at the Department of English, The Chinese University of Hong Kong. As a bilingual speaker of Chinese and English, he is motivated to investigate the effectiveness and patient satisfaction of health communication from a cross-cultural and cross-disciplinary perspective. He explores the role of communication in shaping decision-making processes at consultations, how communication affects the quality of care patients received from the health providers in different clinical settings, and how effective communication enhances our understanding of the challenges and expectations in health care in worldwide hospital settings. He is a founding member of the Institute for Communication in Healthcare (ICH) at the Australian National University, Australia. He was a fellow of Royal Society of Arts (RSA) and a fellow of the Royal Society for Public Health in 2021.