instashop: Groceries & more

4.7
43.6K reviews
1M+
Downloads
Content rating
PEGI 3
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About this app

Hello there! We’re here to make your life easier. Wondering how?

instashop offers you a hassle-free online shopping experience by bringing all your local supermarkets, pharmacies, restaurants, bakeries, butcheries, pet shops & more to your fingertips.

FIND ALL THE SHOPS YOU LOVE:
From Spinneys, Carrefour, Choithrams, ZOOM, PAUL, Café Bateel, Dunkin’ and Marks & Spencer to Eataly, KIKO Milano, NYX, Al Meera, Farm Superstores and more. Search for your favourite shop or scroll to discover new ones (there’s always room for a new favourite shop).

Download the app to see which stores are available in your area.

INSTANT ONLINE DELIVERY:
Just place your order and get it delivered in as little as 30 minutes, depending on your location. Need it later? You can always schedule your order to receive it at your convenience.

WIDE PRODUCT VARIETY:
Browse more than 1,000,000 products and find everything you’re looking for; from the snacks you’re craving, to ingredients you’re missing for your favourite recipe, household products, pet supplies, pharmacy supplies, fresh produce, mouth-watering desserts and more.

AVAILABLE APP SERVICES*:
- Grocery delivery
- Pharmacy delivery
- Butchery & BBQ delivery
- Pet shop supplies
- Specialty shops
- Flower delivery
- Fresh produce market
- Organic products
- Bakeries & cakes delivery
- Seafood delivery
- Stationery delivery
- Home & living delivery
- Water gallons delivery
- Cosmetics & beauty delivery
- Perfumes delivery
- Fitness & nutrition delivery
- Restaurant delivery
- Home cleaning service with JustLife

*The availability of the services depends on user location. Download the app to see which stores are available in your area.

Have questions? Feel free to reach out to us on [email protected]

If you’re enjoying instashop, please take a moment to rate us on the App Store. Thank you for the support!
Updated on
30 Jun 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 4 others
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
42.7K reviews
Samo
26 July 2025
It’s 2025 and Instashop still thinks automated calls are the future. "Some items not available, go to the app." → I go to the app → the app does nothing. Can’t cancel, can’t talk to a human, just vibes and voicemail robots. Bought 3 main items, added random stuff just to make it 100 aed. They canceled the mains and left me with unnecessary items. This is the third time. Deleting the app after this delivery. Why am I humiliating myself? I have a car. I have dignity. I have options
18 people found this review helpful
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InstaShop DMCC
27 July 2025
Hello Samo 👋 Thank you for bringing this issue to our attention! This is certainly not the experience we aim to provide. Kindly reach out to us via email at [email protected] so our specialized team can investigate this matter urgently 🙏
Sara Elkhayat
24 July 2025
Non responsive customer service team. No one replies to calls nor complaints over the application, even if your credit card is robbed off by the stores on the application. there is no one there. not safe at all to use your visa, only cash, since you will have to deal with it all alone and no support whatsoever. they take your money and send wrong products. zero conscience. bad image and worst customer service.
11 people found this review helpful
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InstaShop DMCC
2 April 2025
Hey Sara 👋 Thank you for bringing this to our attention! 🙌 Kindly reach out to us via email at [email protected], and our specialized team will swiftly investigate and resolve this issue for you 🙏 Your patience and cooperation are much appreciated!
Wessam Salama
4 July 2025
the order was an hour and forty minutes late. and the delivery guy didn't care, i believe they are used to that. i will delete my account. I don't recommend using the app. edit.. I will not contact you because I had already sent two complaints while I was waiting for the order and I didn't get any answer from you. DO NOT DOWNLOAD THE APP. THEY WON'T LET YOU DELETE YOUR ACCOUNT.
43 people found this review helpful
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InstaShop DMCC
4 July 2025
Hey Wessam 👋 We totally agree with you that this should not have happened, and it's certainly not the kind of service we aim to provide. Kindly reach out to us through email at [email protected] or message us directly on the app to address the issues you've encountered 🙏 We're looking forward to making things right!

What's new

Updates you'll love:
• Access all Justlife services within instashop! Book cleaning, beauty, maintenance, and more, all without leaving the app.
• Find, select, and apply discounts faster than ever with our redesigned coupon section at checkout.