4.5
115K reviews
5M+
Downloads
Content rating
PEGI 3
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About this app

Your journey with us starts when you open the KLM app.

With this pocket-sized travel assistant, you can book a ticket, customise your booking, check in and get real-time flight updates. Everything required for a smooth trip is at your fingertips!

BOOK A FLIGHT
Select one of our many destinations and book your ticket. To save time on future bookings, add your contact information to your profile. Next time, we’ll pre-fill your details.

MANAGE YOUR TRIP
View the pre-travel checklist and adjust your booking at any time until check-in. Lounge access or extra legroom? Enhance your travel experience yourself with just a few taps.

GET YOUR BOARDING PASS
Travel with peace of mind – no need to print out your travel documents or wait in line at a check-in desk. Get your boarding pass directly in the app or add it to your Wallet. It’s so easy!

YOUR FLYING BLUE ACCOUNT
Check your Miles balance, book a reward ticket, modify your profile, or access your digital Flying Blue card in your personal dashboard.

STAY UP TO DATE
Turn on your notifications for real-time updates like gate changes and check-in times, and receive exclusive offers. Share your flight status to stay in touch with those on the ground. They’ll be happy to know you landed safely and sound.
Updated on
Jul 22, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance, and Device or other IDs
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
112K reviews
Juliano Corma
July 6, 2025
Check-in Issues Becoming the Norm – Frustrating Experience Lately, it's become increasingly common to encounter problems with the check-in process, often preventing check-in until the actual day of the flight. This forces passengers to arrive at the airport much earlier, only to face long queues—especially stressful during peak travel seasons or holidays. To make matters worse, customer support via WhatsApp is largely ineffective. The automated bot struggles to understand specific issues, and
2 people found this review helpful
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Eric Laenen
March 15, 2025
Was a good app, but now the boarding pass randomly shows up, or a send by email option (which does not work). Also sharing to Google wallet stopped working. Xp points for the flight are shown incorrectly. Using the latest version of the app. Update: it worked as it should for a while. Now the boarding pass does not show up again, only the send email option (which works this time). Reliability is important for apps such as this.
2 people found this review helpful
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KLM Koninklijke Luchtvaart Maatschappij N.V.
February 5, 2025
Hello, and thank you for your feedback. We are sincerely sorry for the bad experience you had with your boarding pass. Our team has identified this issue, and the fix is available in the latest version that is being rolled out. Please update your app once the new version is available to benefit from it. The KLM mobile team.
Frank van Dorp
May 8, 2025
Bad app. It often doesn't update with new information at all, so after I checked in online via the official site, the My Trips tab in the app said I'm not checked in (and it couldn't find the booking), while the Home tab in the app states online check in isn't even possible, even though I just did. This makes the information unreliable and the app useless.
1 person found this review helpful
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KLM Koninklijke Luchtvaart Maatschappij N.V.
May 9, 2025
Hello, we sincerely regret the inconvenience you experienced with our application. Your feedback is valuable and helps us improve our service. We are currently investigating the issue you reported. We thank you for your patience. Kind regards, The KM mobile team.

What’s new

Thanks for using the KLM app! This update includes bug fixes and performance improvements. If you run into any trouble, please take a minute to let us know your feedback.