
Russ M
installed and the app appeared to be frozen for a long.... time about 3 or so minutes. had to force close and try again, then when it finally opened correctly, I created an account and then it wouldn't allow the secure password. created a less secure password and then said this email was already in use, which it wasn't because it is a newer company email. overall, a very bad experience for a new end user to endure.
24 people found this review helpful
MLB Advanced Media, L.P.
August 12, 2025
Thank you for letting us know. We are continuously reviewing ways to improve the app experience. Please fill in the following form https://mlb.force.com/MLBContactForm to provide additional information or for assistance.

k al
this app has become worse over the years. Now I can't even login. I try logging in from the Play Store and can only get to where I sign in. Then it tells me, my password and login don't match. I go to change my password, and never receive a link in my email. I've checked my spam folder and nothing is there. This app sucks!! I've also lost a lot of pictures!
27 people found this review helpful
MLB Advanced Media, L.P.
May 2, 2025
Thank you for letting us know. We are continuously reviewing ways to improve the app experience. Please fill in the following form https://mlb.force.com/MLBContactForm to provide additional information or for assistance.

Laura W
Even when you are logged in and select tickets to buy, it asks you to log in. After using valid logging in information, there are always several error messages. Then, all of a sudden without doing anything differently, everything works. Also, I stay logged in. There are times I use the app for several consecutive games/days - it may work two days, but the third day, I have to log in. Awful app, unfortunately, there is no other choice since ballparks claim they can no longer print paper tickets.
3 people found this review helpful
MLB Advanced Media, L.P.
August 20, 2025
Thank you for your inquiry. To address questions on your ticket purchase, please visit our virtual assistant (https://bp.mlb.com/help), select the Ticketing Guide, and enter the team name to route your inquiry accordingly. If urgent, the phone number listed in the specific team guide can provide immediate assistance on your request.