MyLebara

Important functionalities such as cancelation of your subscription is missing both in the app and website. The app is useless as it doesn't offer anything more neither is more user-friendly than the website. Moreover, Lebara makes their customers pay separately for basic functionalities like stopping the data usage when the bundle runs out. Pay more or expect to receive huge bills for using data out of the bundle. You will be ripped off one way or another.

- App keeps stopping and reloading - Can't get the chat to work - click the button and nothing happens. - I keep getting a pop up asking me to add a nickname to each of my numbers, when I do I just get a message saying "Oops. An error occurred, please retry". - I tried to delink an old number and get an error message "too many attempts, try later" I have uninstalled and reinstalled the app - makes no difference. I don't have issues with any other apps so don't think the problem is with my phone.

The worst app in the history of the world. I keep getting emails saying they can't take a payment and to go into Settings to fix this. THERE IS NO SETTINGS IN EITHER APP NOR WEB VERSION. To make matters worse I keep having to change my password when it doesn't remember my latest change. I have managed to find where my methods of payments are saved and I've ensured all is ok with my debit card. Still I get told to go to Settings. Why don't they care about his awful this is?