
James Munden
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The buttons on my soundbar don't work, so I was using this app to control it. Suddenly, the app told me I had to switch to ThinQ. I cannot add the soundbar in ThinQ because I have to press the volume down button to connect AND IT DOESN'T WORK! Thanks a lot, LG. Seriously, just turn the app back on; I couldn't care less if you never update it, again.
5 people found this review helpful

Mike Wild
It was fine for a day with my US60TR, then I dared to run a software update. Since then the app is refusing to connect. I tried uninstalling and reinstalling and even a fresh connection is failing. I can pair to the soundbar via Bluetooth as an audio source, which disconnects it from my TV, but I just get a 'failed to connect' error using the app, with Bluetooth active on my phone and search enabled on the device.
4 people found this review helpful

Tadas Mockevičius
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If you live in Europe, perhaps it's not too late - you have 14 days to return your soundbar after you bought it. I would highly recommend doing that. Connecting the app will be either very simple, or very difficult, it depends mostly on luck. However, I would pay attention to another thing - HDMI eARC works 50% of the time. If you want everything to just work every day, it's not going to happen. Prepare to troubleshoot every other day. I am sorry you bought this soundbar.
3 people found this review helpful