
Ryan Thomas
Updating my profile and details is such a pain. The app constantly glitches. Then it asks for an area code for your mobile number, which it adds on top of the country selection. It then saves it and when you realise the area code is in there twice, the system wants to send an SMS to the incorrect number, which fails and prompts you to call customer service. Very clunky design.
6 people found this review helpful

Andreas Stuermer
in my daily use, I don't need or use the app. but when I need it, then it always forces me to update it to the newest version. and after the update I'm logged out. that usually already happens when time is short and we are stressed from traveling. I would like to give/ find more stars, however I cannot review the content inside of the app because I cannot log in right now because need to re-find the password.

David
False reward offer, error in claiming previous flight rewards, poor integration with partner airline (Austrian). Miles for previous flight not automatically synchronized between apps, annoying, but OK. Go through the manual claim process and app rejects claim with no explanation. Instructed to view status in app but there is no record of application. Email stating 1000 Miles after downloading app, only received 500. Time lost, offers not delivered.
8 people found this review helpful