
A Dale
On Android, the app is OK to a point. if you have a lot of passwords and scrolling through a very long list takes minutes you have to search. To do that you have to press the 3 dots, press search then can type your search. On a daily basis that takes a lot of time. To avoid the unnecessary time, it would be logical to just have a search filter at the top to begin with.
McAfee LLC
October 8, 2025
Thanks for reaching out to us. TrueKey does have an option to search the information saved such as logins or Safe notes (Open TrueKey app>tap the search option (Lens icon) at the top right corner). Feel free to contact our support team at mcafee.com/support/contact for any help.

M L O
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Recently, changes to logins have not been saving. Plus, multiple saved credit card info have disappeared! Moreover, data exports files (in case you wish to change pasword manager) will completely scramble your data. Plus, their customer support refuses to acknowledge these errors, and even tried to gain control of my computer! Too bad, I've been a user since when PasswordBox. Intel bought it, milked it for all it has, and now McAfee is killing the app. I'm changing to something else. Good luck!
We're sorry for the inconvenience. We recommend reaching out to our support team at https://mcafee.com/support/contact, so an agent can help or escalate your concern as appropriate. If you have already reached out to our support team, please share the case number provided by the McAfee support agent, so we can check into your interaction details.

Alan Duckworth
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Can't log into my account. I couldn't open the app. This went on for days, so I uninstalled then reinstalled the app. Logged in, and the app says they want to send an email to verify it's me. That's fair enough, but the email DOESN'T arrive. Over and over again, I clicked resend, and no email arrives. This has been going on for TWO DAYS!! Sort it out. I have important information and passwords stored in there!
14 people found this review helpful
We're sorry for any inconvenience, Alan. We recommend reaching out to our support team at mcafee.com/support/contact. Agents are available to help or escalate the issue as needed. Thanks!