4.2
38.4K reviews
1M+
Downloads
Content rating
PEGI 3
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About this app

Let’s bring the bank to YOU!

The FAB Mobile app puts the power of the bank in your hand. Spend, save and stay on top of your everyday banking from just about anywhere.

DOWNLOAD. REGISTER. DONE!

If you’re a FAB customer or using the app on a new device, here’s how you can get started once you download the app:

• Tap ‘Already a customer’ and enter your credit or debit card number or customer number
• Tap and scan your Emirates ID
• Do the face scan as prompted – to ensure that only you have access to your account
• You’re done! Now you can start banking anywhere, anytime.

NEW CUSTOMER? NO PROBLEM!

Start your journey with FAB right from your living room. Simply download the app and open an account, get a credit card – without stepping into a branch. You only need an Emirates ID.

YOUR MONEY. YOUR WAY.

We know you value your time, so we’ve made sure you can do a whole lot of your banking, whenever you want. Here are some of things you can do:

• View your balance and e-statements
• Activate your card
• Pay your utility bills
• Get an Easy Payment Plan
• Sign up for Islamic accounts
• Earn and redeem FAB Rewards
• Start an iSave and enjoy a higher rate of interest
• Upload your account documents – passport, visa, Emirates ID
• Login with Fingerprint or Face ID
• Locate your nearest FAB branch or ATM
• Enjoy free and instant transfers to India, Pakistan, Sri Lanka and Philippines
• Enjoy exciting offers and exclusive discounts
Updated on
Oct 1, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and Messages
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.2
37.9K reviews
Moamen Mamdouh
September 29, 2025
I’ve been on hold for over 40 minutes waiting for customer service, even though the system said only 20 minutes. No call-back option, no proper support, and meanwhile the call charges keep running! This level of service from a major bank is simply unacceptable. 👎
4 people found this review helpful
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Dafo Jia
October 4, 2025
App keeps crashing after opening with "device security alert" message. Happened many times before, sometimes fixed after FAB app update, then happened again later. Amazingly all other banking apps (ADCB, etc) work perfectly and virus scanning shows nothing. UPDATE: Still an issue after latest update. Instead of recommending update which doesn't fix the problem or email/call customer service which doesn't response, how about FAB replaces its app dev team with one which can develop a banking app.
8 people found this review helpful
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FIRST ABU DHABI BANK
September 30, 2025
Dear customer, we recommend updating your app to the latest version to address any bugs. However, if the problem continues, please share your details in a private message on Facebook @FAB or X (formerly Twitter) @FABConnects and our team will get back promptly.
MP
July 31, 2025
worst service to reach the customer service advisor.. no one helps to reach the right person. just you will hear an auto response and still cannot able to reach the customer service... really fed up waiting for more than 30 mins. No one knows and cannot guide from the bank itself either what to select to reach the person to speak. just wants to cancel the account with this kind of service.
7 people found this review helpful
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FIRST ABU DHABI BANK
August 7, 2025
Dear customer, we apologise for the frustrating experience you've had with our customer support team. Kindly write to us using the 'Email us' option under 'Help & Support' in the app and we'll offer you prompt support.

What’s new

Guess what’s new!

• From 22 Sep 2025, OTP codes for online transactions will be sent via FAB Mobile notifications. Make sure you've updated your app and enabled notifications.
• We've updated the new dirham symbol across the app for a cleaner, more consistent look.

We’d love to hear what you think of our new look. Send us a note through the ‘Help & Support’ section in the app.