
JMKnack
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Save yourself the NIGHTMARE!!! I've never had to go through re- set ups for a long time until I thought this is a convenience app. One mistake of turning off access lost all them involved and no way to reconnect provided. I wish I'd never touched this app. Now all those locations I have to go to and access just to set up connections again. I've been a Netgear guy and hence all my clients I've set up before. But my next gear won't be. Very unprofessional, disruptive, and costly for customers.
78 people found this review helpful

Josh Macias
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my first review was in 2020 but now I'm updating my review. it always used to work good but for some reason it's acting up. it doesn't let me log in. and when I do it says can't connect to my router. it tells me to check my router status. but it's fine. I was watching Hulu and my daughter was playing Xbox. the router was fine. but the app didn't want to connect. when I was finally able to connect to it, I tried to connect to the extender I have linked to it. it doesn't want to connect to that.
27 people found this review helpful

N O
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The app has gotten worse over the last year or so. Recently I tried to remotely access my R7000 router to reboot it, but it looks like it's no longer an option. I uninstalled and reinstalled the app, but now it keeps saying something went wrong with logging in. Now I can't use the app at all. I reset my password, just in case. Newp...not the issue. Firmware is up to date. If remote access is a necessity, I suggest looking at other manufacturers. Logging in remotely via web browser is gone too...
156 people found this review helpful